Words matter when we talk about psychosocial support.

It makes a difference when a person is portrayed as a passive victim suffering from post-traumatic stress disorders, when really she or he is a survivor experiencing common emotional reactions to a highly stressful and dangerous situation.
IFRC Reference Centre for Psychosocial Support (www.pscentre.org) and field staff in Bangladesh has developed a small leaflet to provide emergency responders, communications and reporting delegates and journalists with some background knowledge for writing and talking about psychosocial support – both in the media and in internal documents.

The leaflet can be downloaded here: 2017 Talking and writing Bangladesh